Privacy Policy

1. Privacy Policy Overview

1.1 This Policy explains how we may process your information. This Policy may be amended or updated from time to time, so please check it regularly for updates.

1.2 This Privacy Policy applies to all information collected about you by FD, regardless of how it is collected or stored, and describes, among other things, the types of information collected about you when you interact with the Services, how your information may be used, when your information may be disclosed, how you can control the use and disclosure of your information, and how your information is protected.

1.3 Except as otherwise noted in this Privacy Policy, FD is a data controller under the EU General Data Protection Regulation (“GDPR”), which means that we decide how and why the information you provide to us is processed. Contact details are provided in Section 17 below. This Policy may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of your information, or changes in applicable law. We encourage you to read this Policy carefully, and to regularly check this page to review any changes we might make.

As we book services in advance and are bound to honour the commitments as to payment to the suppliers, cancellation of services earmarked results in the Company losing money depending upon the time of communication of cancellation to the supplier and therefore, the cancellation schedule, which is based on the above amongst other factors becomes applicable on cancellation.

2. What Categories of Information We May Process

2.1 On your accessing of the Booking Platform, we may process the following categories of information about you, such as:

  • Personal details: your username or login details; e-mail id; contact number(s);
  • Booking information: which includes information about your travel, PNR details, bookings, co-passengers, travel preferences etc.
  • Demographic information: gender; age/date of birth; nationality;
  • Location information: location data that describes the precise geographic location of your device (“Precise Location Data”).
  • Purchase and payment details: records of travel services purchases and prices; invoice records; payment records; payment method; cardholder or account-holder name; payment amount; and payment date.
  • Other information that may be requested or gathered while you visit, access or use the Booking Platform.
  • We may also Process information about you from your use of our Services (e.g., the type of device you are using, I.P address, the internet service provider, etc)